ClickaDial.

C.a.T.S. has announced its ClickaDial button, which provides the facility for customers browsing a Web site to click on a button, enter a telephone number and then be called within seconds by a customer service agent!  This application  can be used by small to large organizations, and a call centre is not a requirement.  

Benefits to you (owner of a website)

• Facility for potential customers to contact you immediately.  E-mail may cost you the deal,  as the customer may buy from your competition!
• The potential customer is already 'qualified' as he / she already elected to ask for more information.
• It is very cost effective

Benefits to you (the customer browsing a site)

• You can, at the click of a button, have a qualified representative of the vendor phoning you  at a time of your convenience.
• There is no cost to the potential customer!
• You do not have to remember your query for a day or two before you get a reply!

How does it work?

A link is established between the web page and an IVR system.  On submitting the form with the browser's telephone number the IVR is instructed to connect the Customer Service agent and the browser at the supplied number! 

What is required?

The browser does not need any special hardware or software - just a link to internet with a browser like Internet Explorer or Netscape. (any browser should work) 

The vendor only  need to add the ClickaDial button to the web pages from where a response is expected.  The IVR could be on the vendor's premises or C.a.T.S. could provide it as a service.

Test it!

There are various implementation options

To open the form in the current Window
To open the form as a separate Window
To open as a small Pop-Up screen

For more information: How does it work , Questions,  Pricing, Application From, Demos and references

For More Information Contact:

CompanyLongName
CompanyAddress
Tel: CompanyPhone
FAX: CompanyFAX
Internet: CompanyEmail