The cost structure for ClickaDial is as follows:
| Feature | Rand | US Dollar |
Once off |
||
| Set-up per client in South Africa | R5000-00 | |
| Set-up per client outside South Africa | US $2000 | |
| Custom IVR messages | R3500 | US $700 |
| E-mail response forms | R1000 | US $200 |
Monthly Charges |
||
| Button | ||
| - Button with dedicated line 1 | R500 | US $75 |
| - Button sharing a line 1,2 | R100 | US $15 |
| Call Charges in South Africa | 2x Telkom's rates |
Notes
1) Calls are queued should the line be busy. To ensure availability enough lines should be ordered.
2) If a button is linked to a shared line, your calls may be queued as a result of a co-user's call being processed. We monitor the load on lines to ensure customer satisfaction.