Do we need to have a Call Centre?
No, a call centre is not a requirement. Even a SOHO could use the facility
on a single page web site! The system could phone a plumber on his or
her mobile phone!
What happens if the browser surfs from home and doesn't have
a voice line available?
The form allows for the call to be scheduled 5 or 10 minutes later, when
the line would be available.
Will it be used by visitors to my site?
Browsers hesitate to do business on the Internet. We believe that a personal
relationship is necessary in many cases. Companies like Dell, Compaq and Go are
already using call back facilities. A deal could be lost because a potential
customer hesitates to buy because of a question in his or her mind.